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March 10

Burger King AI listens to workers

Burger King expands its AI-powered Patty assistant to monitor drive-thru interactions and coach employees, prompting debate over workplace surveillance.

March 10

Americans are fed up with tipping culture as nearly 9 in 10 say it's completely 'out of control'

A survey found that 83% of Americans want automatic service charges banned as tipping culture spirals out of control across restaurants, coffee shops and beyond.

March 5

America's most overpriced pizza chain revealed, and it's not the one you think

New study claims Round Table Pizza is America's most overpriced pizza chain after analyzing 247,927 customer reviews. Domino's and Pizza Hut also made the list.

March 4

Chick-fil-A rolls back waffle fry recipe after fans blast change as 'terrible' and 'bland'

Customer backlash forced Chick-fil-A to change its waffle fries recipe again. The fast-food giant rolled back a 2024 modification after complaints, some over allergy concerns.

March 3

McDonald's CEO roasted after his tiny first bite of new Big Arch burger goes viral

A review of the Big Arch burger by McDonald's CEO Chris Kempczinski caused a stir on social media, with users mocking his small bite and his decision to call the food a "product."

March 3

KFC brings back beloved '90s menu item, but fans say something's missing here

KFC brings back the beloved Twister wrap from the late 1990s for a limited time, but longtime fans are pointing out key changes from the original recipe.

March 2

Steak 'n Shake sparks online debate with 21-cent bitcoin bonus for workers: 'This is the way'

Fast-food employees at Steak 'n Shake will earn bitcoin bonuses of 21 cents per hour starting March 1, plus $1,000 Trump Account contributions for workers.

February 26

Solo dining surges 52% as Americans embrace 'Me-Me-Me Economy' over shared meals

Solo dining has surged 52% as Americans embrace eating alone often for self-care, not loneliness. Quick-service visits are now 47% solo, up from 31% in four years.

February 23

Subway scraps its free sandwich perk just months after relaunch, sparks customer revolt: 'Cheapskates'

Two months after relaunching its Sub Club, Subway is eliminating the free fourth footlong offer starting April 1. Franchisees pushed for the program revision.

February 21

Boneless wings are still wings, judge rules, and chefs take a bite of the battle

Are "boneless wings" really wings or just fancy chicken nuggets? A court ruling sparks fresh debate among chefs about popular menu item terminology.